We would like to share with you some of the kind words our client families have to share.
Cards of Thanks-
Received: February 9, 2009
Dear Spring Hill,
I want to take this opportunity to express my deepest and most sincere appreciation for the professional manner in which your staff handled the funeral services of our beloved mother-in-law. I especially would like to commend two of your employees: John Phifer and Mona Tweedy. My 87 year old mother-in-law, passed away on January 21st. She lived a full life and enjoyed great health for most of the 87 years she spent on this earth. Our prayers were answered when she passed peacefully in her sleep. My wife and I as well as her youngest daughter and husband were fortunate enough to be able to be at her bedside when she passed away and I will miss her here very much. The staff at Spring Hill Funeral Home & Cemetery was outstanding and very calming to our family. Most importantly I want to pass my sincere appreciation and heartfelt thanks to John Phifer and Mona Tweedy. When we entered the facility we were met by John and Mona and from that instant until we departed the premises for the last time we were treated in a highly respectful and professional manner. I watched my wife and sister-in-law relax immediately when John and Mona started the process of meeting my mother-in-law’s last wishes and the desires of her family. They both made very hard and draining decisions simple and relaxed. Fortunately I have not been to many funerals but I have experienced this type of event more times than I would like and your support, concern, and caring attitude permeated the entire process. John did an excellent job of capturing her elegance and beauty and she was presented beautifully. Her hair was impeccable and the casket was flawless. All of which are details that we expect but your staff accomplished them in a manner that far exceeded our expectations and without hindering the grieving process. The funeral planning was executed to perfection and I truly thank you for your team for their dedication, professionalism and selfless attitude. Even though we lost her, we have fond memories of our mother’s and mother-in-law’s life and her passing. This is in no small part due to the support of Spring Hill and the service you have rendered We were treated to your “Flight Home Ceremony” at grave side when John released the doves in honor of her life and the passing of our closest relatives. I held up real good all through the week’s events until I heard and saw what John did. It was truly poignant and beautiful. Thank you for all that was done for us in a very trying time in our lives.
God bless you all.
The Dobie-Haynes Family
Received: December 6, 2008
Dear Spring Hill,
Thank you for inviting me to the candlelight service. I thoroughly enjoyed it, especially the singing by Rev. Jones and the beautiful trees. I know that all of you put a lot of effort and planning into this event. It is greatly appreciated. My husband passed away in 2008. The people at Spring Hill were so kind and helpful then, and throughout the year. I can’t thank you enough for that. So many people have lost loved ones this year. It becomes even more difficult for them to deal with their grief during the holidays. I feel that your candlelight service helped them to know that there are many people besides themselves who are struggling with this. I envy those who have family close by to turn to for support and understanding. Those of us who don’t have family thank you for caring….
Anonymous
Received September 24, 2008
Dear Spring Hill,
To all of the employees at Spring Hill Funeral Home, this letter is a note of “thanks” for the funeral of our grandson. Our family wishes to express their appreciation for the service and the burial, as well as your kindness and consideration in our time of need. Most of our family are either buried there or intend to be buried there. We thank you all. You did such a great job in every way. We plan to do business with you in the years to come. The grounds are all so nicely kept. “We want you all to keep up the good work!”
May God bless you all, With Christian Love
The Pinson Family
Thanks for being such a good friend
Starting August 4th we lost a sister, then on November 28th our mom left us. All of you made it possible for us to feel the love instead of grief. Your genuine characters made us feel at home and relaxed. We cannot thank you enough.
Love always,
The James Family
Dear Spring Hill,
We want to thank you so much for being very kind, gentle and warm hearted during our time of grief. John P. Thanks for the outstanding job you did on our dad. It had to have been hard but you were amazing! You guys are an amazing group of people and you made our grieving process a lot easier. You went above and beyond the call of duty. That’s way more than we could ask for. Thank you again for everything you did.
Sincerely,
The Warden Family
2008
Dear Spring Hill Employees
I wanted to contact you and let you know how pleased I am with your staff there at the cemetery. My mother was buried there in October, two years ago, at a family plot where my father and his parents are also buried. Everyone there was wonderful to us at that time. We had the funeral service out of town but came there for the burial. Your staff helped me work out many things the local funeral home didn’t, and I am very appreciative of that. More recently, my daughter and grand-daughter were there to visit and put flowers on the graves. Your staff members were doing some weed eating and lawn work and they immediately stopped and started to clear the area. I told them they wouldn’t bother us, but they replied that this is their way of showing respect. They were so nice, and made every effort not to intrude. I really appreciated their attitude, and wanted you all to know how good the staff is doing. I also work with the public and am well aware that you generally only hear complaints, but that isn’t the case now. You can be proud of yourselves. Congratulations on a good staff and a job well done.
The Fenton Family